Refund Policy
FennIQ.ai does not offer refunds under any circumstances. By subscribing to the FennIQ AI Lead Finder service, you acknowledge and agree to this policy.
Due to the nature of our product — which delivers immediate access to proprietary, AI-curated data and leads — the value is delivered at the time of access. Therefore:
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No refunds or partial credits will be issued for:
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Mid-cycle cancellations
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Lack of use
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Duplicate leads
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User error or dissatisfaction
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Billing cycles that auto-renew before cancellation
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All subscriptions are billed in advance and will automatically renew unless cancelled before the next billing date. You are responsible for cancelling in time.
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In rare cases of billing system error (e.g., double charges), you may contact support at support@fenniq.ai for a case-by-case resolution, at FennIQ.ai’s sole discretion.
This Refund Policy is explicitly referenced in Section 12 of our Terms and Conditions and forms part of your agreement when using our service.