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Privacy Policy

1. Introduction

FennIQ.ai (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal data with transparency and integrity. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

2. What Information We Collect

We collect limited personal data necessary to provide our services and enhance your experience. This includes:

  • Contact Information: Name, email address, company, and phone number

  • Account Information: Login credentials, preferences, and subscription tier

  • Payment Details: Processed securely via third-party providers (we do not store full credit card numbers)

  • Usage Data: Pages visited, time on site, and interaction patterns (via analytics tools)

  • Device & Browser Info: IP address, browser type, operating system, and device identifiers

  • Cookies & Tracking Technologies: See Section 4 below

  • Public or commercially obtained datasets used to create lead lists, including homeowner records, property characteristics, county filings, or publicly available ownership data

3. How We Use Your Information

We use your information solely to operate and improve our services, including:

  • Delivering leads and insights based on your subscription

  • Managing your account and providing support

  • Sending service updates or alerts

  • Improving the quality and relevance of our product

  • Analyzing anonymized user behavior for performance insights

 

When providing homeowner or construction-related lead lists, we process public and third-party data solely for delivery to you, and you are responsible for lawful outreach and compliance requirements when contacting individuals in those datasets.

 

We do not use your information for any purpose not directly related to your subscription or service experience.

4. Cookie Usage

Our website uses cookies and similar technologies to:

  • Keep you logged in

  • Remember your preferences

  • Analyze usage patterns for performance improvements

 

You may disable cookies through your browser settings, though doing so may affect functionality.

5. No Sale of Your Data

We do not and will never sell, rent, or trade your personal information to any third party, under any circumstances.

6. Third-Party Services

We use select third-party service providers to:

  • Process payments

  • Manage email communications

  • Provide analytics and monitoring

 

Certain partners may provide public records, indexing services, or enrichment data used to assemble lead lists. These partners are required to comply with legal sourcing standards, but you are responsible for regulatory compliance when using or contacting leads.

7. Public and Ethical Data Use

All leads, research, and data provided through the FennIQ AI Lead Finder are derived from:

  • Publicly available, open-source content

  • Ethically gathered data from government portals, news outlets, and verified public databases

  • No scraping or use of private, confidential, or proprietary sources without permission

 

We take data sourcing seriously and commit to compliance with all applicable data-use laws and ethical standards.

8. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encrypted data transmission (HTTPS/SSL)

  • Secure storage of credentials and access tokens

  • Access controls for all internal systems

  • Regular monitoring for vulnerabilities

 

Despite best efforts, no digital platform is 100% secure. In the unlikely event of a breach, we will notify affected users as required by law.

9. Your Rights

You may:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion (subject to subscription or legal retention requirements)

  • Opt out of non-essential communications

 

To make a request, email us at privacy@fenniq.ai.

10. Children's Privacy

FennIQ.ai is not intended for users under 18 years of age. We do not knowingly collect data from children. If you believe a child has provided us personal data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify you via email or through the platform.

12. Legal Entity Disclosure

FennIQ.ai is a registered DBA (Doing Business As) operated under Sallidale Group, LLC, a Texas limited liability company. Any reference to “FennIQ.ai,” “we,” or “our” throughout this policy refers collectively to the DBA and its parent entity.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

​

Email: privacy@fenniq.ai

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